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End of the Road for FrontPage Installations
Posted by Randy Donald on 05 November 2014 07:27 PM
Microsoft discontinued support for FrontPage Extensions on Linux servers in 2006 however to support legacy web publishing programs we have kept Frontpage Extensions active on our servers for as long as it would still function. cPanel, the hosting control panel that we use across our servers, have finally decided to completely disable FrontPage Extensions in their lastest version release.  Over the coming days we will be upgrading three of our servers to this new cPanel version (11.46). These servers are,, and The other servers will follow later on. 

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Problems with Outgoing Mail?
Posted by Randy Donald on 24 September 2014 06:00 PM

If you cannot send mail where you did once before your ISP may have instituted a block on the SMTP port 25 to anything but their own mailserver. This is quite normal practice these days. Recently Shaw has done so in our local area. To make your mail work again, you will need to change the Outgoing SMTP port from 25 to 587 or 26. In Outlook it is under the Advanced tab of the More Settings area of the Account Settings. 

We can help you find the setting if you need help. 


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Downtime on (May 1 2014)
Posted by Randy Donald on 01 May 2014 09:02 PM

To those using dynamic PHP driven websites on you may have encountered a 500 Internal Server Error this morning. This was due to a problem with the webserver and its script loading components after a routine restart. This issue may have shown up to sites running Wordpress, Joomla or other CMS sites. The problem was resolved at 9:10 am PDT.



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Maintenance Window for (1am Feb 9th PST)
Posted by Randy Donald on 04 February 2014 11:49 PM



For a brief time starting between 1am and 4am on Thursday, February 9th, the server will be unavailable while server undergoes a memory replacement and updated kernel reboot.  We see this maintenance window lasting no longer than 1 hour and probably less. 

This a rescheduling of a previous maintenance event.

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Domain Contact Verification (as of Jan 1st 2014)
Posted by Randy Donald on 20 January 2014 07:47 PM

On January 1, 2014, eNom, our domain supplier, began verifying the WHOIS contact information for all new domain registrations and WHOIS contact information updates to existing domain registrations as mandated by the Internet Corporation for Assigned Names and Numbers (ICANN). Any new domain name registration or change to the Registered Name Holder of an existing domain name registration will require the verification of the Registrant contact email address.

How does the Contact Verification process work?

 A change to the Registered Name Holder of a domain name is defined as any change to the first name, last name, or email address of the registrant contact. A change to the Registered Name Holder of a domain name will trigger the contact verification process whereby an email containing a verification link will be sent to the registrant email address. The link in the email must be clicked by the recipient of the email in order to complete the verification process.

What if the Contact Verification process is not successfully completed?

Failure to complete the verification process will result in one of the following:

For new domain registrations and contact updates: failing to complete the verification process within 15 days will result in the suspension of the registered domain(s) or those domains that were updated as a result of a contact change

What is domain suspension?

If contact verification is required and not successfully completed, then the domain(s) that were registered or associated with the contact change will require suspension. Domain suspension involves eNom taking over the DNS of the domain and posting a page on the domain listing instructions on how the name can be verified and have the DNS returned to the previous settings.

Why was my domain suspended?

A Registered Name Holder's willful provision of inaccurate or unreliable information, its willful failure to update information provided to Registrar within seven (7) days of any change, or its failure to respond for over fifteen (15) days to inquiries by Registrar concerning the accuracy of contact details associated with the Registered Name Holder's registration shall constitute a material breach of the Registered Name Holder-registrar contract and be a basis for suspension and/or cancellation of the Registered Name registration.

How can I get my domain unsuspended?

The suspension of the domain will be removed after the WHOIS information is successfully verified. Please update the WHOIS information with complete and accurate contact details through your domain service provider.

Who is ICANN?

ICANN is responsible for the coordination of the global Internet's systems of unique identifiers and, in particular, ensuring its stable and secure operation. ICANN maintains policies and specifications for registrars and registrants to abide by.

What is WHOIS?

WHOIS services provide public access to data on registered domain names, which currently includes contact information for Registered Name Holders. Registered Name Holders are required to provide accurate and reliable contact details to their Registrar to update WHOIS data for a Registered Name.

Where can I view my current WHOIS contact information?

The WHOIS information for domains through eNom can be viewed at


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